See SoundLine work, from signup to cancel.
One recording of a whole free trial: signing up, picking a number, a first call, a text, a look around the workspace, and cancelling. We trimmed the waiting and kept every step.
$0 today. A card and ID check are required. Cancel anytime before your trial ends.
What the tour covers
Signing up
Your details, the identity check, what happens after the trial, and the card. Nothing is charged today.
Setting up
The setup wizard: your business address, picking a local number, call recording, and inviting your team.
A first call
A call placed from the workspace dialer in the browser, and an incoming call ringing the team.
Texting
Confirming your cell, then a text sent from the business number and the reply landing in the same conversation.
The workspace
Voicemail and call transcripts, Echo the AI assistant, meetings, the calendar and booking link, channels and direct messages.
Cancelling
The Cancel trial button in the Billing Center. The trial keeps working until its end date, and you aren't charged.
Transcript of the product tour
This is SoundLine, a business phone system you run from your browser. In this tour we'll sign up for a seven-day free trial of the Growth plan, pick a local number, make and take a call, send a text, look around the workspace, and then cancel the trial, so you can see how every part works. We've trimmed the waiting, but every step is here.
The trial is seven days of Growth for up to 2 users, with one local number, 200 minutes of calling, and up to 50 outbound texts to up to 10 different numbers. Incoming texts aren't counted. A card and an ID check are required, and it's zero dollars today.
Signup starts with who's setting this up. You'll be the admin. The service address is where your phones live. It's how we calculate exact taxes and route 911.
Step two is a quick identity check. Our verification partner, Stripe, checks your government ID, so have a driver's license or passport handy. SoundLine receives the result. Your ID images stay with Stripe. This recording uses Stripe's test mode, so the check passes here without the camera step you would see.
Step three shows exactly what happens after your trial. If you don't cancel or switch to Starter before the trial ends, your Growth subscription starts automatically. You can switch plans or cancel in the portal at any time during your trial.
Step four is the card: credit or debit. Prepaid cards aren't accepted. Once the card is saved, three boxes cover automatic renewal, 911, and the terms. Then, Start my free trial.
Your trial has started. The page shows the date it runs until, and tells you to check your email to set your password.
Here's that email: Welcome to SoundLine, set up your account. It has one button, Create your account.
Choose a password, and you're in.
The first time you sign in, a wizard called Set up SoundLine walks you through six short steps. Business comes first: your time zone, and the physical address where you'll use SoundLine most of the time. It becomes your 911 address.
Next, your number. Your trial includes one local number. Search by area code, or by city and state. Numbers marked No texting yet can make and take calls, but can't send or receive texts yet, so we'll pick one without that label.
Call recording is your choice, and Growth includes a searchable transcript of each recorded call. Add anyone else who should make and take calls, and they get an email invitation. With two or more people, you also choose who answers. Then SoundLine finishes the setup, and you're ready to call.
Texting takes one more step: confirm your cell. We text you a six-digit code, and you type it in. Texting on your number is then set up. It can take about 15 minutes, and we'll email you when it's ready.
That covers your trial number. When you continue as a customer, your business registers its own texting campaign, and texting resumes once it's approved. Approval depends on your website being ready, so start early.
And it all goes with you. The SoundLine mobile app is on the App Store and Google Play, and the setup wizard shows a QR code for each.
One thing to know, so it doesn't catch you off guard. The setup wizard ends with a card called Secure your sign-in, where you can add a passkey or set up an authenticator app. It isn't required during your trial. Once the trial becomes a paid plan, you'll be asked to add a second step on the next page you open.
Open the workspace dialer, enter a number, and call. The call goes out from the browser, and a real phone rings.
Calls to your new number now ring your team. When one comes in, a banner appears with two buttons: Answer and Ignore.
While that happens, let's look around. When a caller leaves a voicemail, it lands in your voicemail inbox and in your email. With transcription on, you also get a short summary and the full transcript.
Recorded calls get the same treatment on Growth: a transcript, and a short summary of who spoke and what the call was about.
For quick questions and setup changes, ask Echo, the SoundLine AI assistant. Echo can look up your extensions and phone numbers, and for an account admin it can change things like call forwarding, voicemail, phone menus and department hours. It tells you what it will change before it changes it.
Meetings holds your video meetings, upcoming and past, with recordings. The calendar keeps events, meetings, and your booking page, with a booking link you can copy and share. And your recent calls are right there in the dialer.
Your team works here too. Channels are group chat for teams and topics, and direct messages are one-on-one. From Meetings, start an instant video meeting, or schedule one and invite people.
As you grow, the account grows with you. Set up departments that ring a group of extensions during open hours, and call queues for your busier lines. After you upgrade, you can add more users, and order desk phones that arrive ready to plug in.
Across the top of every page, the trial banner keeps count: days left, minutes used, texts used, and the date the trial becomes a paid plan unless you cancel or switch.
Texting is ready. Send a message from your business number, and the reply lands in the same conversation.
Last, cancelling. In the Billing Center, the card called Your free trial has a Cancel trial button. Confirm it, and that's all: your trial is cancelled. It keeps working until the end date, and you won't be charged.
That's SoundLine, from signup, to first call, to cancel. Start your own seven-day free trial of Growth at soundline.io.
Now try it with your own number
Seven days of Growth, $0 today, and a reminder before anything is charged.