Run your business on SoundLine for a week, free.
Get a local business number, the mobile app and browser phone, and Growth's calling, recording and AI call summaries for seven days. Make real calls with real customers, then decide whether to keep it.
$0 today. A card and ID check are required. Cancel anytime before your trial ends.
What the trial includes
days
Growth features from day one
users
Bring a co-founder or your first hire
local number
Yours to keep when you continue
calling minutes
Inbound, outbound and forwarded combined
outbound texts
Once carrier activation completes
Emergency 911 calls are never limited or counted. International calling, toll-free numbers and number porting open up once you upgrade.
Seven days is enough to run a real week
Don't just click around. Put the number on your website, take your customer calls on it, and see how the week goes.
Answer from anywhere
Your new number rings in the SoundLine mobile app and the browser phone, so calls follow you instead of a desk.
Calls that take their own notes
Growth records, transcribes and summarizes your calls, so the details of every conversation are there when you need them.
A phone menu that routes itself
Set up Growth's advanced IVR so callers reach the right person, voicemail box or department without a receptionist.
Your team in one place
Team messaging, shared contacts and video meetings live in the same app as your calls and texts.
A booking link for customers
Share a scheduling link so customers can pick an open time themselves, without the back-and-forth emails.
Text your customers
Send up to 50 texts from your business number once carrier registration completes, which usually takes about fifteen minutes.
How the trial works
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Tell us about your business
Your name, business and contact details. The whole signup takes about three minutes.
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Verify your ID and add a card
Required to start. Nothing is charged today, and prepaid cards aren't accepted.
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Get your number and start calling
Take calls on your new local number in the mobile app or the browser phone, and add a second user if you want one.
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Decide before day 7
We email you before the trial ends. Keep Growth, switch to Starter, or cancel. If you do nothing, Growth starts.
Why we ask for a card and an ID
It's more than some trials ask for, and it's on purpose.
ID verification keeps numbers clean
Phone numbers handed out without an identity check are how spam-labelled numbers happen. Verifying everyone who starts a trial helps keep robocallers off our network, which protects the number you build your business on. Stripe checks your ID; we receive the result and your verified name, never your ID images.
The card isn't charged during the trial
It's there so your service carries on without interruption if you keep it. Nothing is charged for 7 days, we email you before the trial ends, and you can cancel or switch plans in the portal at any time before then.
After seven days
Keep Growth
$33.33 per user per month
What you tried, including call recording, transcription and summaries. This is what your trial becomes if you do nothing.
Or switch to Starter
$19.99 per user per month
Switch in the portal before your trial ends and you're never charged for Growth.
Prices are monthly, plus a 3% regulatory cost recovery fee and taxes. Card payments include a 2.75% processing fee. Compare every plan.
Trial questions
Will I be charged during the trial?
No. Your card isn't charged during the 7 days. If you don't cancel or switch to Starter before the trial ends, your Growth subscription starts automatically and the first payment is charged then.
Can I try Starter instead of Growth?
Every trial is a trial of Growth, so you can see the whole platform. If Starter ($19.99 per user per month) fits better, switch in the portal before the trial ends and you're never charged for Growth.
How do I cancel?
Online in the portal under Settings → Billing → Billing & Payments → Cancel trial, or by email or phone. A trial cancelled before it ends costs nothing.
Can I bring my existing number?
Number porting opens once you upgrade to a paid plan. During the trial you work from the new local number we give you.
What happens to 911?
Emergency 911 calls are never limited or counted against your trial minutes. If a trial ends without converting, service is suspended, including 911 calling from your SoundLine number.
What if I let the trial lapse?
Service is suspended and we hold your number for 14 days. After that, the number is released and the trial's recordings and voicemails are permanently deleted.
Free trial terms
These are Section 5A of our Terms of Service, in full.
(a) Eligibility. SoundLine may offer a free trial to new customers. Trials are limited to one per person, business, and payment card. We may decline or review a trial where the same address, phone number, or email domain was used for an earlier trial. Prepaid cards are not accepted. SoundLine may decline, limit, or end a trial at its discretion, including where it suspects abuse. If SoundLine declines or ends your trial, you are not charged.
(b) Limits. A trial lasts 7 days and includes up to 2 users, one local telephone number, 200 minutes of calling (inbound, outbound, and forwarded calls combined; emergency 911 calls are never limited or counted), and, where trial texting is offered, up to 50 outbound text messages. International calling, toll-free numbers, number porting, and certain features are not available during a trial.
(c) Automatic conversion. You must provide a valid payment card and complete identity verification to start a trial. Unless you cancel before the trial ends, your trial automatically converts to a paid subscription for the plan and number of users you selected, or changed before conversion. At conversion, we charge your card the first payment shown at signup. It covers the period from the conversion date through the end date shown at signup, and includes the regulatory cost recovery fee, applicable taxes, any one-time fee you agreed to during the trial, and a 2.75% card processing fee. Card payments, including autopay, include a 2.75% processing fee. After that, your subscription renews automatically each billing period until you cancel. We remind you by email before the trial ends. We give at least 30 days' notice of any price change to your subscription.
(d) Cancellation. You may cancel a trial at any time before it ends: online in the customer portal (Settings → Billing → Billing & Payments → Cancel trial), by email to support@getsoundline.com, or by phone at (425) 250-5555. You are not charged for a trial cancelled before it ends. A cancellation request we receive by email or phone before the trial ends is honored even if we process it afterward, and any resulting charge is refunded. After conversion, cancellation takes effect at the end of the current paid period, and payments are non-refundable.
(e) After a trial ends without conversion. Service, including 911 calling from your SoundLine number, is suspended. SoundLine holds your telephone number for 14 days. After that, the number is released, and call recordings, voicemails, and meeting and video recordings created during the trial are permanently deleted. We keep account, billing, call-log, and verification records as described in our Privacy Policy.
(f) Telephone numbers. A number assigned during a trial is provided for evaluation. Porting a number in to SoundLine is available after you upgrade. We handle requests to port a trial number out under applicable FCC rules.
(g) Text messaging. Trial text messages are sent under SoundLine's registered messaging program and are for conversational business messages only. You must have each recipient's consent and honor STOP requests, and you must follow Section 4 of the Fair Use Policy. Marketing or bulk messaging is not permitted during a trial, and we may block messages.
Your number can be ringing in minutes
Seven days, $0 today, and a reminder before anything is charged.